The Operator by Gretchen Berg
Vivian Dalton, a telephone operator in Wooster, Ohio, is jealous of rich Betty Miller and hopes she’ll hear some juicy gossip when she listens in on her phone calls. Devastated to hear gossip about her husband Ed, Vivian is embarrassed but determined to find out the truth. Vivian’s daughter Charlotte is puzzled by her mother’s attitude to her father, and wonders about the poems she finds in the attic and the money tucked into a hat box. Life in small town Ohio in 1952 is vividly described in this first novel inspired by the life of the author’s grandmother. While not a very pleasant character at first, Vivian, who inadvertently finds a lead in a Wooster bank robbery, gains the reader’s sympathy as the story develops, and the heartwarming conclusion is quite satisfying, especially as the snobbish Betty Miller gets her just desserts.