Hotel by Arthur Hailey
Published in 1965, this is a thriller about five eventful days at the St. Gregory Hotel in New Orleans. Peter McDermott, the assistant general manager, typically spends much of his time dealing with one crisis after another, as he’s responsible for keeping the hotel running smoothly, but can’t make major changes. Christine Francis, assistant to hotel owner Warren Trent, is a bright spot in his day, as is a distressed guest, Martha Preyscott. During the week, Peter deals with problems in the kitchen, an ill guest housed in the hotel’s worst room, a convention of dentists threatening to leave, a thief, and the looming threat of the hotel being sold. Tycoon Curtis O’Keefe is visiting with his sweet girlfriend Dodo, and is deciding if the St. Gregory will become part of his bland, efficient, and impersonal chain of hotels. The city is briefly but vividly described, with most of the focus on a back stage view of the hotel, from the kitchens to the elevators to the incinerator room, offices, and parking garage. A hotel staff member is blackmailing guests who may be connected to a hit and run, and Peter can only how he’d like to run the hotel. An elevator accident, hinted at early in the book, brings the novel to a dramatic close. While somewhat dated, this is still a plot-driven page turner with just enough background on the minor characters to give them appeal without slowing the intensifying pace.